Video Processing Not Working on Website Support Forum › Forums › Frequently Asked Questions › Video Processing Not Working on Website Tagged: website not working This topic contains 0 replies, has 1 voice, and was last updated by Ryan B 2 weeks, 6 days ago. Viewing 1 post (of 1 total) Author Posts July 29, 2017 at 5:11 pm #1834 Ryan BParticipant Hi, I’ve recorded some sessions and uploaded them. However, they are not processing on the website so the videos are not available for viewing on the website or for sharing. Oddly, two out of about 10 videos have processed and are viewable correctly. However, all the others have this message: Upload Complete. Website Initiating Processing 100.% It’s been like that for 10 days. I re-uploaded the sessions but still not processing. I’ve emailed the support email firstname.lastname@example.org two times with no response. I guess the creator is fine taking my money but not making sure the app works or providing any support. Why provide an email if you’re not going to answer it. Freaking frustrating and very lame. Any help here is very much appreciated! Author Posts Viewing 1 post (of 1 total) You must be logged in to reply to this topic.